Univ’s welfare team is here to support all of our students throughout their time with us.
We take proactive steps to help students feel at home here, both as they arrive and throughout their time with us. Our current students help those new to the College to settle in, and all students may benefit from support offered by our student peer supporters.
College and University staff are also available to work with students who may experience any difficulties while they are at Univ. We are available to listen to any concerns that our students may have and to offer guidance and support to students who are managing a wide range of issues, from social anxiety and mental health issues, to money worries, difficulties with relationships and dealing with traumatic events. Every student will always be taken seriously, listened to and respected.
Undergraduates will see their tutors on a regular basis. For students who experience academic difficulties we can offer one-to-one study support to address any areas of concern, including through our study skills mentoring scheme which connects undergraduate students with graduate student mentors.
Medical support is available through the National Health Service (NHS), and students are encouraged to register with the College doctor at the 19 Beaumont Street Surgery. They also may see the College nurse, who offers a regular clinic on the main college site.
Current students can find detailed information on sources of welfare support under Student Welfare on the college intranet.
On arrival at Univ, new students will be introduced to our welfare team.
Meet the Team:
Chaplain and Welfare Fellow
Andrew Gregory is the Chaplain and Welfare Fellow and leads the Welfare team. He is readily available to all members of the College and to its staff who are welcome to contact him about any matter of concern.
The College has a very diverse community and most of Dr Gregory’s work takes place in a context of pastoral support in which no assumptions are made as to whether individuals hold to any religious beliefs or to none.
T: 01865 276663
Andrew Bell is responsible for the academic aspects of College life, including academic support and academic discipline. He is also Univ’s Disability Lead and can offer advice on appropriate support for students with disabilities and for those experiencing welfare issues which are affecting their studies.
The Dean of Graduates
Caroline Terquem is responsible for ensuring that graduates achieve their maximum potential. This responsibility is shared with the Senior Tutor. Professor Terquem is available to graduate students for academic advice and pastoral support.
The Dean is assisted by the Junior Deans who are usually graduate students at Univ. Their main role is to assist the Dean in maintaining non-academic discipline. They are also able to offer welfare support to students.
Adviser for International Students
Mrs Jing Fang is Univ’s Adviser for International Students.
Student Disability and Welfare Advisor
Aimee Rhead is Univ’s Student Disability and Welfare Advisor. She is responsible for the day-to-day implementation of reasonable adjustments for students with disabilities. Aimee can advise on all disability-related issues and alternative exam arrangements. Aimee also works as a member of the welfare team and is available to support any student who is experiencing a welfare issue.
T: 01865 276662
Dr Sarah Leung is the College Counsellor. Sarah trained as a Clinical Psychologist and is a current staff member of the University Counselling Service. She is available to see Univ students in college for pre-booked appointments on one afternoon per week during term-time.
At any time of year, students are very welcome to make use of the University Counselling Service. The Service is staffed by a large team of professional counsellors and offers one-to-one counselling, group counselling, psychoeducational workshops, and other types of support.
More information about the University Counselling Service is available on its website at ox.ac.uk
The College Nurse, Victoria Manellari, offers regular surgery hours during term-time on the main college site. Students are welcome to consult her, in confidence, on all matters of health and well-being.
T: 01865 276605
E: email@example.com (term-time only)
Univ Peer Supporters
The College Peer Support Programme consists of Univ students who are trained and overseen by a member of staff at the University Counselling Service. They have received training to enable them to listen effectively, communicate sensitively, maintain confidentiality, respect boundaries and recognise when and how to encourage referral to professional support services.
For more information on the services and resources offered by the University, please see their Counselling Service page.
Our Welfare Policies
Our response to issues raised by students is informed by an understanding of the wider support available and options for future action. We will support students navigating this information and in deciding what they wish to do next.
The reasons why students may seek welfare support are varied and individual. All students will be supported with sensitivity regardless of the issues raised. We have specific frameworks in place for responding to students who seek support in relation to the following:
Fitness to study
Univ adheres to the wider University’s common framework for cases regarding fitness to study, i.e. where questions arise as to whether a student is medically fit to continue on their course or to return to study after a period of leave.
Fitness to study procedures are only used when all other support options have been exhausted and where we have reason to believe such a course of action is in the student’s best interests.
Harassment and bullying
Univ does not tolerate harassment and bullying. We have published a Code on Harassment that sets our expectations of how students and staff should behave. One of our trained harassment advisers or any member of our welfare team can provide support for any student who reports an instance of harassment or bullying.
Our Code on Harassment can be found under “Non-Academic Policies and Procedures” on our Policy Documents page.
Mental ill health
We recognise that some of our students may experience mental ill health during their time with us. We also recognise that asking for help when you are feeling low can be a challenge and some students worry about what people might think of them. Please don’t worry. If you experience any mental health issues while you are at Oxford, we want to help support you.
The welfare team includes a number of colleagues trained in Mental Health First Aid. We also encourage students experiencing mental ill health to seek support from the College doctor, the College nurse, the University’s Counselling Service and / or the University’s Disability Advisory Service.
Safeguarding of students under the age of 18
Univ is committed to providing a safe environment for anyone under the age of 18 who enters its premises. Our Safeguarding policy sets out the measures we have in place to safeguard any student who commences study at Univ before their eighteenth birthday.
Oxford is a very safe place to live and to study. However, we recognise that sexual harassment and violence can occur.
The University provides a specialist service for anyone who has experienced sexual harassment or violence, and we encourage students who have experienced incidents of sexual harassment or violence to contact either the University service or the College.
Univ has a panel of harassment advisers, and members of the Welfare Team are trained to support people who have survived sexual violence. We will support survivors of sexual violence to understand the options available to them and to take control in deciding which course of action is right for them.
All support is offered in accordance with Univ’s policy on Confidentiality in Student Health and Welfare on our Policy Documents page.